Policy Editor
Configure collection policies per delinquency bracket
Hello {name}, this is a friendly reminder
Your account has a balance of {amount} that was due on {date}. We're here to help you find a convenient payment solution.
Reply to this message or call us to discuss options. Thank you!
Dear {name}
IMPORTANT: Your account #{id} has an overdue balance of {amount}. This balance has been past due for over 30 days. Late fees of {fees} have been applied. Immediate attention is required.
Please contact us within 48 hours to arrange payment. Failure to respond may result in further action.
{name}
FINAL NOTICE: Your account has an outstanding balance of {amount} that is critically overdue ({days} days). This account is scheduled for escalation to our legal department. Interest and fees continue to accrue daily.
This is your final opportunity to resolve this matter directly. Contact us immediately.