Reports

Collection performance analytics

Hourly OCR Receipt Processing

15

Total Processed

12

Validated

1

Rejected

2

Pending

DateClientAmountIssuerStatus
Mar 20, 2026Carlos Mendoza$1,500Banco Nacionalvalidated
Mar 21, 2026Ana Lucia Fernandez$800Itau Paraguayvalidated
Mar 19, 2026Maria Rodriguez$3,000BBVA Paraguayvalidated
Mar 21, 2026Patricia Gonzalez$1,800Banco Continentalvalidated
Mar 20, 2026Valentina Torres$2,000Banco Nacionalvalidated
Mar 21, 2026Andres Villalba$2,900Sudamerisvalidated
Mar 21, 2026Carmen Delgado$2,700Banco Atlasvalidated
Mar 18, 2026Roberto Silva$5,000Banco Regionalvalidated

24h Client Session Summary

Bitrix24 Comment Preview

Carmen Delgado1-30d
Channel: whatsappSentiment: positive
Outcome: resolved
Last Contact: Mar 21, 12:30 PM
// latest message

Thanks for reaching out. I can make a partial payment this week.

Patricia Gonzalez1-30d
Channel: whatsappSentiment: positive
Outcome: active
Last Contact: Mar 21, 11:20 AM
// latest message

Thanks for reaching out. I can make a partial payment this week.

Laura Castillo1-30d
Channel: whatsappSentiment: positive
Outcome: active
Last Contact: Mar 21, 10:00 AM
// latest message

Thanks for reaching out. I can make a partial payment this week.

Gabriela Luna1-30d
Channel: whatsappSentiment: positive
Outcome: active
Last Contact: Mar 21, 8:00 AM
// latest message

Thanks for reaching out. I can make a partial payment this week.

Ana Lucia Fernandez1-30d
Channel: whatsappSentiment: positive
Outcome: active
Last Contact: Mar 21, 7:00 AM
// latest message

Thanks for reaching out. I can make a partial payment this week.

Recovery Performance by Bracket

1-30d
12 clients

Cure Rate

72%

Roll Rate

8%

Total Debt

$44,255

Cure Rate72%
31-60d
7 clients

Cure Rate

45%

Roll Rate

22%

Total Debt

$162,600

Cure Rate45%
60d+
6 clients

Cure Rate

18%

Roll Rate

15%

Total Debt

$323,355

Cure Rate18%

Call Evaluation Scores

68

Average Quality Score

Across 10 evaluated calls

Outcome Breakdown

Installment Agreed3
Escalated2
Payment Date Set3
No Answer2
Best Call95

Roberto Silva

Excellent negotiation. Client agreed to $5,000 immediate + 4 monthly payments. Late fees reduced 50%...

Worst Call10

Luis Cabrera

Phone disconnected. Skip tracing required. Recommend alternative contact search....